Quick FAQ Answers
Frequently Asked Questions
On any given day we may receive several dozen phone calls and hundreds of emails. Most of the time the calls and emails have to do with a handful of questions primarily related to such things as getting a business profiled, wait time on getting a business profiled and many other common questions. In an effort to help expedite our membership process and to help reduce some of the common calls and emails we get, we've put together this frequently asked questions section. If you have a question that you think should be addressed to all our members and site visitors, please feel free to email it to our technical support department for consideration.
VOB Profile Sign Up FAQs
Here you will find questions and answers related to signing up for your free listing and other issues with why your profile has yet to be approved.
"Is there a cost associated with getting my business listed?"
VOB Answer: In short, it's absolutely FREE! While we do have various enhanced listings available, our goal is to continue to make VeteranOwnedBusiness.com the Internet's most comprehensive and FREE directory.
"How long will it take me to fill out the application?"
VOB Answer: Less than 5 minutes on average.
"How long is the approval process?"
VOB Answer: Typically businesses are approved within a day or two.
"Why hasn't my profile been approved yet?"
VOB Answer: On average we are receiving upwards of 20 new profiles a day. There are many reasons why your listing has yet to be approved. Typically this is due to one or more of the following:
Issue: Using all caps or using all lower case
Solution: Please us proper upper/lower case when signing up. Using all caps (for example) for your description requires somebody in our Approval Department to take the time to re-type your entire description.
Issue: Using keywords or a description for your company name
Solution: We see this often. If your business is named "Smith Recycling", please use "Smith Recycling" for your company name. Do not put "Affordable Recycling Services" or anything else that is not your company's name. First of all, we do research on every business we profile. It's 100% guaranteed that we will change your company name to the actual name. Putting in a description won't do anything for your listing other than prolong the time it takes to approve it. The description area is where you can describe your company, products and/or services.
Issue: Choosing irrelevant categories
Solution: Please take the time to find the appropriate category and sub categories. You can find sub categories by clicking on the (+) sign. Also, we'd appreciate it if you would please not select the first two categories. This is a sure way to get your sign up postponed as a member of our Approval Department will have to review your listing and find the appropriate categories.
Issue: Spelling errors, incorrect website addresses, wrong email and more
Solution: Please be careful to make sure what you are submitting is in fact your correct contact information, website address, email address, company name and more. We can't tell you how many businesses have submitted information that is either incorrect or has a typo that cause it to be incorrect. Our system is very sophisticated; however, it is not smart enough to realize you misspelled your company name, left the .com in your website address or messed up your email address.
"I don't see my category or sub category listed!"
VOB Answer: We have several main categories that collectively have several thousand sub categories. If, after searching through appropriate categories, you still can't find a category/subcategory relevant to your business, please fill out the "request custom categories" area in the categories section. Please be as elaborate as possible. We are continuously building our directory so we welcome any important categories/sub categories currently missing.
"When will my company's membership and profile end?"
VOB Answer: Membership listings are good until you either ask to have your business removed, somebody reports a business has gone under, you sell your business (to somebody who is/was not in the military), your business goes public or a few other things that mean the business is either no longer open or the owner who is a veteran is no longer in charge.
VOB Live Profile Issues
Here you will find questions and answers related to your listing and issues you are having with it once it's live.
"How come my website link isn't working?"
VOB Answer: Either your website is down, the address you entered into our system is incorrect, you forgot the "http" part when entering your website address originally or several other issues. Please email our Support Department. Be sure to let us know the name of your company and your issue.
"Why is my address incorrect on the map?"
VOB Answer: We utilize Google Maps for our mapping system. Everything shown on Google Maps was taken from the address you submitted originally when you first signed up. If the address is correct but your location isn't correct on Google Maps, then it's possible Google hasn't updated your location. If this is your problem, you will need to contact Google directly. If your address is incorrect on your profile, please email our Support Department. Be sure to let us know the name of your company and your issue.
"How do people contact out business?"
VOB Answer: Through your contact information. There is also an email system through VeteranOwnedBusiness.com where profile visitors can contact you directly. In this case, you will receive an email from VeteranOwnedBusiness.com with the contact info and details. This email, though coming through VeteranOwnedBusiness.com, is actually being sent by the person on the other end.
Details about VeteranOwnedBusiness.com
VeteranOwnedBusiness.com is owned and operated by a veteran. VeteranOwnedBusiness.com was developed (and continues to be developed), published and marketed by a leading veteran-owned web marketing communications agency responsible for building high profile, high traffic sites. If you are a veteran owned business, please be sure to submit your company's information for your free listing. Your company's listing will help bring potential buyers to your site and will eventually help your site be better optimized for the likes of Google, Yahoo and MSN.
VeteranOwnedBusiness.com
2420 Minton Road
Melbourne, Florida 32904
(877) VOB-List
Owned and Operated by United States Veterans
